All rights reserved. Further details here For support call: 020 8321 6300 or email: talk@themulberrycentre.co.uk VOLUNTEER DONATE NOW It can also provide current treatments such as intravenous antibiotics, blood transfusions and iron infusions. Ambulatory emergency care unit: 01284 713541, Ambulatory emergency care office: 01284 713785, We are located on the Groundfloor of the hospital. Participating organisations for each programme are listed below: Sites who are currently involved, or have taken part in, the accelerator programme are: To register your interest and find out more about joining, please email aec@nhselect.org.uk, We use cookies to give you the best browsing experience on our site. If you need this document in a different format, please emailinfo@healthwatchhounslow.co.ukor call020 3603 2438. Nearest train stations areIsleworthstation whichis approximately 15 minutes walk and Syon Lanestation which is approximately 10 minutes walk. Read our privacy and cookie policies. Read our cookie policy to learn more>, Ambulatory Emergency Care Network - Cohorts 1-10, Surgical Ambulatory Emergency Care Network - Cohorts 1-4, Ambulatory Emergency Care Accelerator Programme, Calderdale & Huddersfield NHS Foundation Trust, Hull & East Yorkshire Hospitals NHS Trust, Royal Liverpool & Broadgreen University Hospitals NHS Trust, North Cumbria University Hospitals NHS Trust, Northern Lincolnshire & Goole Hospitals NHS FT, Cambridge University Hospitals NHS Foundation Trust, Countess of Chester Hospital NHS Foundation Trust, East Kent Hospitals University NHS Foundation Trust, Kettering General Hospital Foundation Trust, Kings College Hospital NHS Foundation Trust, Sandwell and West Birmingham Hospitals NHS Trust, St Helens and Knowsley NHS Foundation Trust, The Dudley Group of Hospitals NHS Foundation Trust, Basildon & Thurrock University Hospitals NHS FT, Epsom & St Helier University Hospitals NHS Trust, Heatherwood & Wexham Park Hospitals NHS FT, University College London Hospitals NHS FT, Royal Bournemouth & Christchurch Hospitals NHS FT, University Hospitals Coventry and Warwickshire NHS Trust, University Hospital of South Manchester NHS Trust, Yeovil District Hospital NHS Foundation Trust, University Hospitals of Leicester NHS Trust, University Hospital of North Midlands NHS Trust, Colchester Hospital University NHS Foundation Trust, North Middlesex University Hospital NHS Trust, Neath Port Talbot Hospital, ABMU Health Board, Princess of Wales Hospital, ABMU Health Board, Solihull Hospital, Heart of England NHS FT, Norfolk & Norwich University Hospitals NHS FT, University Hospital of Llandough, Cardiff & Vale UHB, University Hospital of Wales, Cardiff & Vale UHB, Brighton and Sussex University Hospitals NHS Trust, Dorset County Hospital NHS Foundation Trust, Mid Cheshire Hospital NHS Foundation Trust, Warrington and Halton NHS Foundation Trust, Wirral University Teaching Hospital NHS FT, Royal Devon and Exeter NHS Foundation Trust, The Royal Bournemouth & Christchurch Hospitals NHS FT, Central Manchester University Hospitals NHS FT, St Helens & Knowsley Teaching Hospitals NHS Trust, Kings College Hospital NHS FT - Denmark Hospital, Kings College Hospital NHS FT - Princess Royal University Hospital, Royal Surrey County Hospital NHS Foundation Trust, Shrewsbury and Telford Hospital NHS Trust, Southport and Ormskirk Hospitals NHS Trust, South Tees Hospitals NHS Foundation Trust, City Hospitals Sunderland NHS FT and Sunderland CCG, Kings College Hospital NHS FT - Denmark Hill, University Hospitals Coventry & Warwickshire NHS Trust, Guys and St Thomas' Hospitals NHS Foundation Trust. West Middlesex Hospital. I had breast surgery last week apart from the initial wait in the elective surgery which was, I went to A&E around 5am on a Sunday with severe abdominal pain. Twickenham Road Adobe d xref Kind regards, You will be welcomed on arrival and given an approximate waiting time by the nurse. Royal London Hospital. However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step. Epidural analgesia for children and young people, Oral morphine (Oramorph) for children and young people to take home, Support after discharge: Neonatal Community Outreach Team, The Cheyne Child Development Service - Pre-school Social Communication (SCD) Assessment Pathway, The Cheyne Child Development Service - School age Autism (ASD) Assessment Pathway Parent Information, Cheyne Child Development Service - Information for parents, Cheyne Child Development: while you wait leaflet - Pre-School Age (Kensington and Chelsea and Westminster children), Cheyne Child Development: while you wait leaflet - Pre-School Age (Hammersmith and Fulham children), Cheyne Child Development Support Leaflet - For parents who have a child with a diagnosis of Autism Spectrum Disorder: pre-school age, Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (All boroughs), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Hammersmith & Fulham), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Kensington & Chelsea), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Westminster), Cheyne Child Development: While you wait leaflet - School Age (All boroughs), Cheyne Child Development: While you wait leaflet - School age (Hammersmith & Fulham), Cheyne Child Development: While you wait leaflet - School age (Kensington & Chelsea), Cheyne Child Development: While you wait leaflet - School Age (Westminster), Care of your synthetic cast - Information for childrens fracture clinic patients, Before and after your procedure (children 16 and under), Advice for patients who have been tested for Mpox, Intermittent Pneumatic Compression to Reduce the Risk of Venous Thromboembolism, Advice following Dermatology Skin Excision, Referring to Chelsea and Westminster Hospital, Referring to West Middlesex University Hospital, Friends of Chelsea and Westminster Hospital, Big shout-out for our midwives, nurses and ODPs, Research, Innovation and Quality Improvement (RIQI), Anaemias (reduction in red blood cells or haemoglobin), Lymphomas (cancer of the lymphatic system) and leukaemias (cancer of the white blood cells), Myelomas (bone marrow cancer) and myelodysplasia (drop in number of healthy blood cells), Thrombotic (blood clots) and coagulation (ability of blood to clot) disorders, Leucopenias (reduction in white blood cells), Autoimmune blood disorders (where the bodys immune system has an abnormal response against substances and tissues normally present in the body), The Clinical Nurse Specialist is Denise Alcock. Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC) Cancer services Cardiology Care of the elderly Dermatology Diabetes Endocrinology Gastroenterology (including hepatology) Haematology Memory clinic Neurology Renal (kidney) medicine Respiratory medicine Rheumatology Stop smoking service Stroke & TIA services Cancer services We had a scan due to previous losses and all the staff were incredible. Instagram, 2023 O-Block Therapies Centre (WMUH) - HRCH Ambulatory Emergency Care Report - September 2015 0000000016 00000 n Report review titled Not compassionate,rude and unfriendly as unsuitable, Dear writer, All the best, I came at emergency with eye infection and have been waiting 4 hours and nobody call me, after 4hours waiting I asked at reception how long Should I wait ,and they were very rude . Thank you for taking the time to feedback your experience from your recent attendance at West Middlesex hospital. Much of the growth in admitted non-elective activity is for patients who spend 1-2 days in hospital. I want to thank you so much for the incredible care I received in a&e. PALS e-mail: chelwest.wmpals@nhs.net 0 Contact the team First opened as the Middlesex Infirmary in 1745 on Windmill Street, it was moved in 1757 to Mortimer Street where it remained until it was finally closed in 2005. Outpatients 1 can be found by entering the hospital through the main entrance and taking the first corridor on the right, past WH Smith. West Middlesex University Hospital is part of Chelsea and Westminster Hospital NHS Foundation. Report review titled Rude Reception Staff as unsuitable, Dear writer, We do not tolerate unprofessionalism and rudeness from our staff, I sincerely apologise for the lack of care and understanding provided overall. Chelsea and Westminster Hospital NHS Foundation Trust, Gastroenterology and nutrition (children), Your mental health and emotional wellbeing, Birth preparation/antenatal classes and Padlets, Maternity equality diversity and inclusion, Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC), John Hunter Clinic for Sexual Health (JHC), Dietary Guidance after Intra-gastric Balloon Insertion, Dietary Guidance after Gastric Band Surgery, Dietary Guidance after Gastric Bypass or Sleeve Gastrectomy Surgery, Liver shrinkage diet for Bariatric Surgery, Ramadan and Fasting After Bariatric Surgery, Reactive Hypoglycaemia After Bariatric Surgery, Vitamin and Mineral Supplements After Gastric Band and Balloon Insertion, Vitamin and Mineral Supplements after Gastric Bypass or Sleeve Gastrectomy, Gabapentin for itching, information for children after a burn, Burns outpatient dressing clinicsguidance for parents, Coping with the stress of a traumatic incident, Guidelines for patients with Duoderm dressings, Scar tissue and contracturesinitial stage, Scar tissue and contractureleaving hospital, Caring for your childs new skin following a burn injury, Percutaneous achilles tenotomy in clubfoot (Ponseti method), COVID-19 vaccination guide for people with a weakened immune system 3rd dose PLUS booster, Hearing Aid Fitting - Referral from ENT (WM), Paediatric transition to adult audiology services, Swim moulds policy and collection information, After Removal of Bilateral External Nasal Splint (POP) and Internal Nasal Splint, Removal of stitches from ear area and canal, Thyroid and parathyroid disorders and treatments, How to access sick pay/employment support following hand Injury, Children visiting the intensive care unit, Intensive Care Unit (ICU), information for family and friends, Investigations in the Intensive Care Unit, Role of the physiotherapist in the Intensive Care Unit, Confidentiality of personal informationyour information, your rights. Where to get your vaccine :: North West London ICS I was very anxious and her whole approach was so kind and genuine. Best wishes, 0000000476 00000 n West Middlesex Hospital The perinatal mental health service, which helps pregnant women and new mums with mental health problems, is offered at West Middlesex Hospital. I was examined and given a likely diagnosis and referred back to my GP, which turned out to be the right call. The Patient Experience Team, Where in the most part staff were ok one nurse was very indifferent and uncompassionate to my husband. <<475FA9A38A28CC4B8CF89E8AC5F27302>]>> Ambulatory Care Services - Participants TW7 6AF, Services provided by West London NHS Trust, Freephone 0800 328 4444 mental health helpline, Child and adolescent mental health services referrals, Child and adolescent mental health services (CAMHS). Your feedback will be escalated to the departments manager for investigation. Ambulatory Emergency Care Report - September 2015 | Healthwatch Hounslow Skip to main content Open search Opens and closes menu Header menu Contact us Start your journey here Chelsea and Westminster Hospital NHS Imperial College Healthcare NHS Trust | Ambulatory emergency care Visited Respiratory Medicine on April 2023, Report review titled Brilliant care as unsuitable, Dear writer, 0000000985 00000 n The trust operates at two acute sites: Chelsea and Westminster Hospital and West Middlesex Hospital. I am pleased to read that you received excellent care and will be sure to feed your great experience back to the department. Barnet and Chase Farm Hospitals NHS Trust -. Why is hand washing so important on the Neonatal Unit? West Middlesex University Hospital - Wikipedia Contact Chelsea and Westminster Hospital T: 020 3315 8211 West Middlesex University Hospital T: 020 8321 5919/5283 Leaflets and information If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team: If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team. West Middlesex University Hospital | Isleworth r`$8S+1A%@s CQ? [x0`f`` Camelia 0000001597 00000 n o! Unprofessionalism and lack of care towards our patients is something that we don't tolerate; as we take pride in putting our patients first and displaying kindness. Camelia A_ KL*~v[7]F How we can help - The Mulberry Centre Patient Experience Co-ordinator. Why is hand washing so important on the Neonatal Unit? Westminster Magistrates' Court The liaison and diversion service is based at Westminster Magistrates' Court. King George Hospital. Thank you for taking time to feedback your recent experience at the Hospital. Thank you for taking the time to feedback your positive experience attending The West Middlesex A&E department. Once they arrive at the unit they are assessed by a nurse who usually performs routine investigations and observations. Best wishes, Patients are referred to the AEC unit by their GP or by the emergency department. 232 0 obj <> endobj If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team at: 0000001132 00000 n Report review titled EPU was wonderful as unsuitable. Latest reviews for West Middlesex University Hospital. Some patients may return the following day for further investigations and treatment. 1}OI6)gT\ "wAEI\7Y@*#;KsBaO-JY@*N!N9l|=Z;~L,f Some patients may return the following day for further investigations and treatment. (Main entrance,walk as far as you can down main corridor, turn left, walk to end, turn right and the doors to AEC are located on the left-hand side half way down the corridor, next to the chapel.). You must live or work in Hounslow or have been a recent inpatient at West Middlesex Hospital. The liaison psychiatry service is also available here. Central Middlesex Hospital Ealing Hospital Northwick Park Hospital St. Mark's Hospital Your outpatient appointment Blood tests Online appointments Your online appointment letter Change my appointment Picking up medicines Your planned procedure or endoscopy MyPreOp questionnaire During your stay Mealtimes, food, and menus The value of ambulatory emergency care (AEC) and same day emergency care (SDEC) is streamlining clinical processes so patient care can be delivered on the same day, reducing admissions and reliance on hospital beds to improve patient flow. We are extremely busy in our emergency department so please use our services wisely. startxref I was admitted via a and e and spent 2 weeks in lampoon ward and 2 days in syon 1. Really bad experoence. 2 VU8m2mM}R@ @ Queen's Hospital. Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC) aec west middlesex hospital The Patient Experience Team. Twickenham Road Isleworth London TW7 6AF. Thank you for taking the time to feedback your experience. The receptionist I encountered was rude and unprofessional. Close menu, I had breast surgery last week apart from the initial wait in the elective surgery which was terrible unprofessional and no confidentiality whatsoever, the anethasists, doctors and nurses were fantastic helpful and caring. Official information from NHS about West Middlesex University Hospital including contact details, directions, opening hours and service/treatment details Charing Cross Hospital 020 3311 5144 (Reception) 020 3313 0734 (Referrals) St Mary's Hospital 020 3312 3196 (Reception) 020 3312 3197 (Referrals) Visitor Information . Ratings and reviews - West Middlesex University Hospital - NHS West Middlesex University Hospital Isleworth European Paediatric Advanced Life Support (EPALS) 17-18/05/2023 European Paediatric Advanced Life Support (EPALS) 17-18/05/2023 Wed, May 17, 08:00 Chelsea and Westminster Hospital London 604.79 Newborn Life Support (NLS) - Chelsea & Westminster Hospital 08/06/2023 Receptionist could talk on their mobile phone whilst checking you in. On arrival to AEC please go to the reception desk and inform them that you are attending ambulatory care. West Middlesex Hospital Services provided by West London NHS Trust Liaison psychiatry Perinatal mental health services. You can read a brief introduction about our Trust by clicking the icon to the right. Wards / departments | West Middlesex University Hospital

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